Payments
-
We accept all major credit cards such as Visa, Mastercard, American Express, Discover, and Diners Club. For our Belgium customers, we offer Bancontact, and for those in the Netherlands, iDEAL. Additionally, we support Paypal, Amazon Pay, Apple Pay, Google Pay, and Sofort. You can also choose to pay by installments with Klarna.
- Why was my credit card payment declined?
-
Make sure that the credit card number, expiration date, the billing address, and other information you entered are correct, and that the remaining credit on your card is sufficient for the purchase. If the payment is still declined, it might be due to our system's defense against possible fraud, and you can try to contact the card issuer to get the payment authorized, or use a different card.
You may also try another payment method such as Apple Pay, Google Pay or Paypal.
- Where do I download my invoice?
- Once your order is completed, you’ll receive a confirmation email with a link to download your invoice. Be sure to check your inbox, and don’t forget to check your spam folder just in case. You can also reach out directly to our support team at service@havalab.com if you need any help.