Frequently Asked Questions

Why did my dishwasher arrive with a humid interior?

Every HAVA Countertop Dishwasher is tested and inspected before shipping. As such, it is normal that your dishwater might arrive with water residue inside. There is no need to worry about product quality. We'd suggest a quick wash before the first use if you find it is needed.

What are the external dimensions of the HAVA R01?

Length: 16.86 inches (42.8 cm)

Width: 16.75 inches (42.5 cm)

Height: 18.05 inches (45.8 cm)

The length is 29.13 inches (74 cm) with the door opened.

What are the internal dimensions of the HAVA R01?

Width: 13.39 inches (34 cm)

Height: 12.60 inches (32 cm)

Length: 13.78 inches (35 cm)

What is the maximum diameter of plates that can be put in the HAVA R01?

The HAVA R01 can hold plates of a maximum of 10.24 inches (26 cm) in diameter at a vertical angle or at most 11 inches (27.94 cm) plates at an inclined angle.

What is the capacity of the HAVA R01?

The HAVA R01 can hold 2 full place settings, which include 4 serving bowls, 4 cups, 4 small plates, 4 dinner plates, 7 spoons, 7 forks, and 7 knives. It is an ideal choice for families of 2 to 3.

What is the power of the HAVA R01 and what is the right voltage to use it?

The HAVA R01 is a 950 W dishwasher. It should be used at 220-240 V for the European model and 110-120 V for the American model.

How long is the power cable of the HAVA R01?

The HAVA R01 comes with a 55-inch (140 cm) power cable.

What materials is the HAVA R01 made of?

Casing: ABS plastic

Water tank: Polypropylene plastic

Door: ABS plastic and tempered glass

Interior: PPTD 20 plastic

Cutlery basket: Metal with Nylon casing

Dual sprays: Non-toxic high temperature-resistant Polypropylene plastic

Are the inlet hose and water drain hose provided?

Yes. Every HAVA R01 comes with a 61-inch (154 cm) inlet hose and a 61-inch (154 cm) drain hose. In addition to the hoses, you'll also find a fruit basket, a dish rack, a cutlery basket, and a pitcher in the package.

What is the model of the inlet hose connector?

The inlet hose connector is a standard 3/4" garden hose thread (GHT) connector. If it doesn't fit your faucet, we suggest buying a 3/4" GHT adaptor.

How does the HAVA R01 drain dirty water?

You can drain the HAVA R01 by connecting it with the drain hose provided and draining the water into the sink or a container such as a bucket.

How do I know when the tank is full?

The dishwasher makes a beeping sound six times when the water tank is full.

Can the faucet stay open and connected when not using the dishwasher?

Yes, you can leave the faucet open and connected even when the dishwasher is off.

What is the hot water temperature of the HAVA R01?

The hot water temperature changes between 55°C and 75°C, depending on the cycle selected. Please read the Wash Cycle table for more details.

What do I do if the water does not drain?

This might be caused by clogging in the filters or the drainage hole on the back of the dishwasher. Try removing the filters and cleaning the drainage hole. If this doesn't work, try cleaning the entire machine.

How does the Dry Mode work? Can I use this mode by itself?

The Dry Mode provides an extra 60 minutes of hot air drying to the dishes. The Dry Mode can be used together with any wash cycle (except Fruit) and can also be turned on separately.

Can I manually cancel or stop the Dry Mode?

The Dry Mode will be automatically activated after each wash cycle completes (except Fruit). To exit the mode, press the power button for 3 seconds or longer. This will turn off the machine.

Do I need to add hot water to the dishwasher?

No. All you need to do is turn the machine on and choose a cycle. Depending on the washing mode, the water will be heated automatically. Details can be found in the user manual under Wash Cycle.

What is the power consumption of the HAVA R01?

HAVA R01 has class F energy efficiency and consumes 0.4 kWh of electricity in Normal mode.

What is the water consumption of the HAVA R01?

The HAVA Countertop Dishwasher only consumes 5 L of water per cycle. This is roughly 75% less water than dishwashing by hand.

What are the differences between the R01 and R09 Countertop Dishwashers?

The R09 model improves upon the R01 while maintaining a compact size. It features an optimized dish rack that can hold up to three sets of dishes, as well as additional functions such as a water softener, delayed start, and child lock. Additionally, the R09 has a more efficient Class D energy rating. You can refer to the comparison chart for more detailed information.

Are the tableware baskets for the R01 and R09 models the same?

Yes, the tableware baskets for the R01 and R09 are the same size and can physically hold the same number of place settings—up to three. However, the R09 features optimized washing and drying programs that allow it to effectively clean and dry three place settings. The R01’s programs are not optimized for that load, so although its basket can fit three place settings, we recommend loading no more than two to ensure the best cleaning and drying results.

Why is the inside of my R09 Countertop Dishwasher damp?

Each HAVA countertop dishwasher undergoes testing and inspection before shipping. As a result, it's normal for your dishwasher to have some residual water inside. This does not indicate any quality issues. However, if you prefer, you can run a Self-Clean cycle with an empty load before your first use to clean the dishwasher.

What is the maximum plate diameter that can fit in the HAVA R09?

The HAVA R09 can accommodate plates with a maximum diameter of 26 cm when placed vertically. When placed at an angle, it can hold plates up to 27.5 cm in diameter. Please note that if the plates are not perfectly round, both the number of plates and the maximum supported diameter may vary.

Will the R09 Countertop Dishwasher work without adding dishwasher salt?

Yes, the machine can operate normally without dishwasher salt. However, the salt shortage indicator will remain lit on the panel throughout the cycle, but this won’t affect the dishwasher’s cleaning performance. That said, if your local water hardness is high, we recommend adding dishwasher salt to the softener to prevent watermarks and calcium buildup, which can affect the machine’s lifespan.

Can I place the dishwasher under the sink instead of on the countertop?

The HAVA R09 Dishwasher can be used anywhere that is convenient. However, please ensure that the height between the sink and the drain hose is less than 45 cm for proper water drainage.

How do I set the delayed start function on the HAVA R09 Dishwasher?

To activate the delay start function, first select your desired wash cycle. Then, press the "Delay" button to set the timer. Each time you press the "Delay" button, the delay time will increase, allowing you to choose a delay between 1 and 18 hours. Once you've selected your preferred delay, press the "Start/Pause" button to begin the countdown. The wash cycle will start automatically after the selected delay time has passed. If you wish to cancel the delay, simply press and hold the "Delay" button.

What is the Self-Cleaning function of the HAVA R09 used for?

The Self-Cleaning function is recommended for regular use to maintain optimal dishwashing performance by thoroughly rinsing the interior of the dishwasher. If you use the dishwasher daily, it's advised to run the Self-Clean cycle every two weeks. You can also add detergent during the cycle to help remove stains more effectively.

Do both water supply options (faucet connection and water tank) consume 5 liters of water?

Yes, the R09 Dishwasher consumes 5 liters of water per cycle, whether it is supplied via the tap or manually filled.

Can I add hot water directly to the tank or connect the dishwasher to a hot water supply faucet?

The HAVA R09 Dishwasher features a built-in heating pump that heats the water during the cycle (except for the Fruit cycle) to ensure more effective cleaning. To protect the lifespan of the machine, we do not recommend adding hot water directly to the dishwasher or connecting it to a hot water faucet.

How much electricity does the R09 Dishwasher consume per wash cycle?

The HAVA R09 Dishwasher has a Class D energy rating, which is more efficient than most similar models on the market (which have a Class F efficiency). It consumes only 0.35 kWh of electricity per cycle.

Does the machine drain upwards?

The T01 does not drain upwards. Please make sure that the drain hose lies flat on the floor and no part of the drain hose is more than 4 inches / 10 cm above the floor.

How long are the water supply hose and the drain hose?

Both of the water supply and drain hoses are 47 in / 120 cm long.

Can I fill the machine manually without connecting it to a tap?

Unfortunately, no. The machine relies on its internal water level sensor to detect when enough water has been added. If you fill it manually, the sensor may not register the correct level, and the wash programme will not begin.

Can the machine be placed against the wall?

If you need to place the washing machine against the wall, ensure it's positioned at least 2 inches (5 cm) away to accommodate the installation of the drainage pipe.

Does the T01 washing machine warm up the water during a wash?

No, all wash programs use cold water only, and hot water cannot be manually added during any program.

Can I wash clothes with hot water by hooking the machine to a hot water faucet?

Sorry, the machine operates only with cold water. Please avoid adding water hotter than 50 °C / 122 °F.

Do I have to turn off the water faucet when the washing machine is not in use?

You don't have to, as the machine comes with an inlet valve that keeps the water in and out. But it is recommended to turn off the faucet after use.

Do you have some recommended types of detergent?

The machine is compatible with all types of detergent. You can choose either liquid detergent, powder detergent or gel balls.

What is the type of connector on the water supply hose?

Both the US and EU models of the T01 come with a 3/4" garden hose connector. You may need an adapter to fit your faucet.

How does the machine dry clothes, by heating up or spinning?

The T01 dries clothes by spinning the tub.

How often do I need to clean this washing machine? And do I have to use specialized material to clean it?

We recommend a thorough cleaning of the machine every 3 to 5 months with specialized washing machine cleaners.

What are the differences between the T02 and T01 Portable Washing Machines?

The T02 is an upgraded model from T01 to better meet users' needs. It comes with a built-in drainage pump, allowing it to drain water up to a height of 1.2 meters. Additionally, it features a water heater with temperature options of 40 °C and 60 °C, offering enhanced cleaning performance. In terms of dimensions and weight, the T02 measures 42 x 45.5 x 75 cm and weighs 21 kg, while the T01 is slightly more compact at 42 x 45.5 x 72.5 cm and weighs 18 kg.

How long are the water supply hose and the drain hose?

The water supply hose is 120 cm / 47 inches long, and the drain hose is 2 meters / 6 feet 7 inches long.

What is the maximum drain height supported by the T02 portable washing machine?

The T02 can support a maximum drain height of 1.2 meters (3.9 feet). To ensure proper drainage, please make sure that no part of the drain hose is positioned higher than 1.2 meters above the base of the machine.

Can I connect the T02 Portable Washing Machine to a hot water supply pipe?

The T02 Portable Washing Machine features a built-in water heater, so connecting it to a hot water supply pipe is not necessary. However, if you prefer to connect it, please ensure that the hot water temperature does not exceed 50°C (122°F) to prevent damage to the water supply hose.

Can the machine be placed against the wall?

If you need to place the washing machine against the wall, ensure it's positioned at least 2 inches (5 cm) away to accommodate the installation of the drainage pipe.

Can I fill the machine manually without connecting it to a tap?

What is the type of connector on the water supply hose?

The T02 Portable Washing Machine comes with a 3/4" garden hose connector. You may need an adapter to fit your faucet.